21+ | Safe Gaming

af44 Responsible Gaming
Your safety is our priority

af44 believes gaming should be enjoyable, not stressful — which is why we are committed to ensuring a safe and healthy environment for every player.

Why Responsible Gaming Matters

Online gaming and betting is an enjoyable form of entertainment for many people. It stays that way when it is experienced in a controlled and mindful manner. At af44, we want every player to play with awareness — because responsible gaming means keeping yourself and your family safe.

Our platform offers a range of protective tools that help you stay in control of your gaming. From deposit limits to self-exclusion — every feature is built for you.

Age restriction: af44 is for individuals aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games.

Warning signs

Seek help quickly if you notice any of the following signs:

  • Spending more money than your budget allows
  • Placing more bets in an attempt to recover lost money
  • Lying to family or friends about your gaming habits
  • Being unable to stop gaming
  • Continuing to play even when facing financial difficulty
  • Losing focus on work or studies

Our Protection Tools

af44 provides several effective protective features to keep you safe — all completely within your control.

Deposit Limit

Set a limit on how much you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period.

Time-Out

If you feel you need a short break, take a time-out from 24 hours up to 6 weeks. During this period, logging in to your account or placing any bets will be completely disabled.

Self-Exclusion

If you need a longer break, choose self-exclusion for a period ranging from 6 months up to permanent. Once this feature is activated, the account cannot be reopened under any circumstances.

Loss Limit

Set a limit in advance on how much you can lose within a given period. Once the limit is reached, betting will be stopped automatically — this is highly effective at preventing excessive losses.

Reality Check Reminder

Enable a reminder every 30 or 60 minutes that will notify you of how long you have been playing and how much you have won or lost.

24/7 Support

If you are experiencing any issues related to gaming, our Bangla-speaking support team is always here for you. Contact us via live chat — any time, day or night.

How to Use Protection Tools

Activating any protective feature from your account is very straightforward. Follow these steps:

1

Log in to your account

Access your af44 account and go to the "My Account" section.

2

Open Responsible Gaming settings

Find the "Responsible Gaming" option in the account menu.

3

Choose the feature you need

Set whichever option you need — deposit limit, time-out, self-exclusion, or loss limit.

4

Confirm the change

Save your settings — the change will take effect immediately.

5

Contact us if you need help

For any difficulty, speak with us via live chat or at [email protected].

The Golden Rules of Healthy Gaming

Building responsible gaming habits makes the experience more enjoyable. Follow these rules:

  • Set a budget before you play and never deposit more than that amount
  • See gaming as entertainment, not as a source of income
  • Take regular breaks — do not play for hours on end without stopping
  • Do not place large bets out of emotion after a loss
  • Do not play while drinking alcohol or under mental stress
  • Be honest with family and friends about your gaming habits
  • Do not allow minors to use your account
  • Only play with money you can afford to lose

Protecting Minors

af44 strictly ensures that only individuals aged 21 or above may use our platform. Age verification is mandatory during account creation.

If there are children or teenagers in your household, install parental control software on your devices and make sure they cannot access your gaming account. Make it a habit to log out.

If you suspect that a minor is attempting to play, notify our support team immediately.

Self-Assessment

Ask yourself these questions once a month. If the answer to any one of them is "yes", pause and seek help:

  • Am I spending more than my set gaming budget?
  • Am I betting more to try to recover money I have lost?
  • Is gaming interfering with my daily responsibilities?
  • Is my family concerned about my gaming habits?
  • Am I finding it hard to stop playing?

If you feel you need help, our support team is always here for you — do not hesitate to reach out.

Self-Exclusion: Learn More

Self-exclusion is a powerful protective tool that helps you keep yourself away from the af44 platform for a set or indefinite period of time. Once activated:

You will not be able to

  • Log in to your account
  • Open a new account
  • Participate in any games or betting
  • Receive promotional offers

You will be able to

  • Withdraw your available balance
  • Contact support
  • Apply to return after the set period has ended
  • Access information about support organisations

To activate self-exclusion, go to your account settings or submit a request directly through our live chat support. The support team will guide you through the entire process.

Help and Support

If you feel gaming is becoming a problem, do not feel ashamed — it is a common issue and help is available. af44's responsible gaming team is always ready to support you.

Live Chat Support

Live chat support in Bangla is available 24 hours a day, 7 days a week. Contact us now for any responsible gaming questions or assistance.

Email Support

For any responsible gaming requests, email us at: [email protected] — our team will respond promptly.

Please note: All conversations with the af44 support team are completely confidential. Your information is never shared with any third party.

Frequently Asked Questions

Find answers to common questions about responsible gaming here.

Log in to your account, then go to "Responsible Gaming" settings under "My Account". There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period. Contact live chat for assistance.

Yes. Once self-exclusion is activated, you can withdraw any remaining balance in your account. The minimum withdrawal on af44 is ৳800 and is usually processed within 1 hour. Contact support via live chat or email to request your withdrawal.

Time-out is a short-term break — from 24 hours up to 6 weeks. Once the period ends, you can play again automatically. Self-exclusion is a long-term solution — from 6 months up to permanent, and it cannot be cancelled before the set period expires.

No. af44 strictly enforces a 21+ age restriction. Only individuals aged 21 or above may create an account and play. Age verification is mandatory during account registration. If an underage player is identified, the account will be closed.

Common signs of gaming addiction include: spending beyond your budget, placing more bets to recover lost money, being unable to stop playing, prioritising gaming over family or work, and lying about your gaming habits. If you notice any of these signs, contact our support team immediately.

The minimum deposit on af44 is ৳500 and the minimum withdrawal is ৳800. The same limits apply across all payment methods — bKash, Nagad, and Rocket. As part of responsible gaming, we recommend depositing only what you can afford to lose.

Enjoy af44 Safely

Play responsibly and play with joy. We are always here for any questions you may have.