af44's Privacy Policy

In this Policy, "personal information" refers to any information that can directly or indirectly identify a specific individual. This includes name, phone number, email address, financial transaction details, IP address, and device-related information.

"af44", "we", "our" refers to the organization operating the af44.cam platform. This Privacy Policy applies to all services on the af44 platform, such as casino games, sports betting, live dealer games, and other features.

This Policy operates as a complement to the Terms and Conditions and Responsible Gaming policy.

We may collect the following types of information for the purpose of registration and service delivery on the af44 platform:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (in encrypted form)
• National ID or passport details (if identity verification is required)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket account numbers
• Deposit and withdrawal transaction history
• Transaction amounts and time-related details

2.3 Technical and Usage Information

• IP address and device identity
• Browser type and operating system
• Session duration and list of pages visited
• Information collected through cookies and tracking technologies

af44 primarily collects user information through the following methods:

• Directly provided: Information you provide when filling out a registration form or contacting the support team.
• Automatic collection: Information collected through cookies, log files, and similar technologies when you visit the website.
• From third parties: Transaction verification information from payment service providers such as bKash, Nagad, and Rocket.
• Gaming activity: Data generated during gameplay, such as bet amounts, win and loss history, and session information.

Detailed guidance on cookie usage is provided in Section 8 of this Policy. You can control cookies through your browser settings, though some platform features may be limited as a result.

af44 uses collected personal information for the following lawful purposes:

4.1 Account Management and Service Delivery

Your information is used to complete the registration process, verify your account, and provide all gaming services on the platform.

4.2 Processing Financial Transactions

Relevant financial information is used to verify and complete deposit and withdrawal transactions through bKash, Nagad, and Rocket. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800.

4.3 Fraud Prevention and Security

Information is analyzed to protect accounts, prevent unauthorized access, and detect potentially fraudulent activity.

4.4 Legal Compliance

Information may be used to comply with regulatory authority directives and meet legal obligations.

4.5 Customer Service and Communication

Your contact information is used to provide 24/7 live chat support, send account-related notifications, and deliver promotional information. You have the option to opt out of marketing communications at any time.

4.6 Service Improvement

Aggregated and anonymized data is analyzed to improve user experience, develop new features, and evaluate platform performance.

af44 never sells your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

• Payment processors: Payment providers such as bKash, Nagad, and Rocket are given the information necessary to complete transactions.
• Game software providers: Minimal information may be shared with software partners such as Pragmatic Play, PG Soft, JILI, and Spribe for the purpose of operating games.
• Legal authorities: Required information may be provided in response to a court order or a lawful request from a law enforcement agency.
• Protecting organizational interests: Information may be shared with relevant third parties to prevent fraud, deception, or illegal activity.

All third-party partners are contractually obligated to ensure the same standard of privacy protection.

Industry-standard security measures have been put in place to keep your personal information secure on the af44 platform:

• SSL encryption: All data transmissions are secured through 256-bit SSL encryption.
• Secure servers: All personal information is stored on access-controlled secure servers.
• Two-factor authentication: An additional security layer is maintained when accessing your account.
• Regular security reviews: Regular security audits are conducted to identify system vulnerabilities.
• Restricted access: Only authorized staff can access personal information, and they are bound by strict confidentiality agreements.

af44 retains your personal information for as long as it is necessary or legally required:

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records may be kept for a legally defined period even after an account is closed.
• If a fraud investigation is required, the relevant information is retained until the investigation is complete.
• If consent for marketing communications is withdrawn, the relevant information is deleted as promptly as possible.

Once the defined retention period ends, data is securely deleted or anonymized for statistical purposes.

Cookies and similar technologies are used on the af44 website. Cookies are small text files stored on your device that improve your website experience.

8.1 Types of Cookies

• Essential cookies: Necessary for maintaining login sessions and security.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Help review website usage to improve services.

8.2 Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. However, disabling essential cookies may mean that not all website features work correctly.

You have the following rights regarding your personal information:

• Right to access: You can ask to see what information af44 holds about you.
• Right to correction: You can request that inaccurate or incomplete information be corrected.
• Right to deletion: In certain circumstances, you can request that your personal information be deleted.
• Right to restrict processing: You can object to the processing of your information being limited for specific purposes.
• Right to data portability: You can request to receive your personal information in a structured digital format.
• Right to withdraw consent: You can withdraw consent at any time for marketing communications or non-essential cookies.

To exercise these rights, email [email protected] or contact our support team via 24/7 live chat.

The af44 platform is for users aged 21 and above only. We do not knowingly collect personal information from any minor.

Age verification is mandatory at the time of registration. If it is confirmed that a minor's information has entered our system, the relevant account will be immediately closed and all information will be deleted.

To learn more about responsible gaming, visit our Responsible Gaming page.

The af44 platform integrates the services of game software providers (such as Pragmatic Play, PG Soft, JILI, and Spribe) and payment processors. These third parties have their own privacy policies, which can be found on their respective websites.

af44 is not responsible for the privacy practices of third parties, but we only work with trusted and secure partners who adhere to industry standards.

af44 reserves the right to amend or update this Privacy Policy as needed. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• For important changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes are made will be considered acceptance of the new policy.

We recommend visiting this page regularly for the latest information.

This Privacy Policy has been drafted in accordance with applicable international data protection standards. af44 is committed to following fair information practice principles.

If you have any concerns or complaints regarding the Privacy Policy, please contact [email protected] first. We will make every effort to resolve your concern within a reasonable time.