af44 Terms and Conditions

General Provisions

These Terms and Conditions ("Terms") form a legal agreement between af44 ("Company", "we", "us") and any user ("user", "you", "your") of the af44.cam website. By accessing, registering on, or using any service on the af44 platform, you are considered to have fully read, understood, and accepted these Terms.

af44 is an online entertainment platform offering casino games, live dealer games, sports betting, and slots. By using our platform, you acknowledge that online gaming is legal in your area and that you are using this service voluntarily.

These Terms must be read together with af44's Privacy Policy and Responsible Gaming policy. Those documents form an inseparable part of these Terms.

Account Registration

To enjoy the full services on the af44 platform, you must create a personal account. During registration, you must comply with the following conditions:

• You may open only one account. Maintaining more than one account per person is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• You must register an account in your own name and for your own use — managing an account on behalf of a third party is not permitted.
• The mobile number and email address provided at registration must be active and belong to you personally.
• af44 may request identity verification documents at any time. Failure to provide documents may result in the account being temporarily or permanently suspended.

2.1 Identity Verification (KYC)

We reserve the right to verify the identity of our users. This process may involve requesting a copy of a national identity card, passport, or birth registration certificate. Withdrawal privileges may be limited until identity verification is successfully completed.

Age Verification

By registering with af44, you declare that you are at least 21 years old. We may request proof of age documents at any time. If registration is completed by providing a false age:

• The account will be closed immediately.
• All funds held in the account may be forfeited.
• Any earned bonuses and winnings will be cancelled.

af44 is committed to protecting minors. We ask parents and guardians to keep your devices and financial information out of reach of minors.

Account Security

You are responsible for keeping your account secure. Follow the guidelines below to stay safe:

• Use a strong and unique password — combining numbers, uppercase letters, and special characters.
• Never share your login details with anyone.
• Always log out after using a public or shared device.
• If you notice any unauthorised activity on your account, notify our support team immediately.

af44 will never ask for your password via email or live chat. If anyone asks for your password in the name of af44, it is fraudulent — please inform us immediately.

4.1 Account Transfer

Your af44 account is non-transferable. Selling, transferring, or allowing a third party to use your account is prohibited and may result in account closure.

Deposits and Withdrawals

5.1 Deposit

The following mobile banking methods are supported for depositing funds on the af44 platform: bKash, Nagad, and Rocket.

• Minimum deposit amount: ৳500 (for all methods).
• After a successful deposit, funds are generally credited to your gaming account within a few minutes.
• Only use a mobile banking account registered in your own name.
• Deposits from third-party accounts are prohibited.

5.2 Withdrawal

The following conditions apply for withdrawing winnings:

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the mobile banking number used for the deposit.
• Large withdrawals may be delayed if identity verification has not been completed.
• The required wagering requirement must be met before bonus funds can be withdrawn (see Section 6 for details).

Bonuses and Promotions

6.1 Welcome Bonus

After opening a new account with af44, a 150% bonus of up to ৳5,000 is offered on the first deposit. The following conditions must be met to receive this bonus:

• Bonus wagering requirement: 10 times (10x) — meaning you must wager the bonus amount 10 times before a withdrawal can be made.
• Each bonus has an expiry period that begins from the date the bonus is credited.
• Wagering with a bonus balance may be restricted on certain games.
• Only one welcome bonus may be claimed per account.

6.2 VIP Program

af44 has a 5-tier VIP program for regular players. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

Your VIP tier is determined based on the regularity and volume of your activity. Stay consistently active on the platform to reach higher tiers.

6.3 General Bonus Terms

• af44 reserves the right to modify, suspend, or cancel bonus offers at any time.
• Bonus abuse may result in the bonus being cancelled and the account being suspended.
• When one bonus is active, another bonus may not be applicable at the same time.

Betting and Gaming Rules

The following general rules apply to betting and gaming on the af44 platform:

7.1 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is not completed due to a network issue or technical error, af44's decision is final.
• If a technical error occurs in a game, the relevant round may be cancelled and the bet amount will be refunded.
• In the event of an unintentional error resulting in an unusually large win, af44 reserves the right to withhold payment pending review.

7.2 Sports Betting

• The odds and rules set by af44 apply to sports betting.
• Bets placed before an event starts are valid; live betting is subject to separate rules.
• If a match is cancelled or rescheduled, the bet amount will be refunded or recalculated in accordance with the applicable rules.

Prohibited Activities

The following activities are strictly prohibited on the af44 platform:

• Cheating and Fraud: Using any software, bots, scripts, or technology to influence game outcomes.
• Money Laundering: Attempting to legitimise funds from illegal sources through the platform.
• Multiple Accounts: Operating more than one account per person.
• Bonus Abuse: Dishonestly exploiting the bonus system for unfair advantage.
• Account Sharing: Allowing another person to use your account.
• System Hacking: Attempting to breach the platform's security measures.
• False Information: Providing false details regarding identity, age, or contact information.
• Collusive Cheating: Coordinating with other players to manipulate outcomes.

Limitation of Liability

af44 is not liable for any losses in the following circumstances:

• If a game or bet is not completed due to an internet connection failure.
• If any loss occurs due to a fault with your device or software.
• Losses arising from third-party attacks (hacking) that are outside af44's control.
• If the service is disrupted due to a natural disaster or force majeure event.
• If your login credentials are leaked due to your own negligence.

The af44 platform is provided on an "as is" basis. We cannot guarantee uninterrupted or error-free service, but we always strive to deliver the highest quality of service.

Account Suspension & Closure

10.1 Suspension by af44

af44 may suspend or close any account for the following reasons:

• Violation of any clause of these Terms and Conditions.
• Suspicion of fraud or money laundering.
• Failure to provide identity verification documents.
• If the user is identified as a minor.
• If the account remains inactive for an extended period.

10.2 Closure by the User

You may close your account at any time. To do so, contact our support team via live chat or email. Before the account is closed, you will be given the opportunity to withdraw any eligible balance.

As part of responsible gaming, you may request a temporary or permanent self-exclusion. Visit our Responsible Gaming page for more details.

Privacy & Data Protection

af44 is committed to protecting the privacy of your personal information. We keep your data secure through SSL encryption and other technical measures.

For a detailed description of how your personal information is collected, used, and protected, please read our Privacy Policy. That policy forms an integral part of these Terms and Conditions.

• We do not sell your information to any third party.
• Information may be provided to authorities in cases of legal obligation.
• Your information may be used internally to improve the service.

Dispute Resolution

Any dispute between af44 and a user will be resolved through the following process:

• Step 1: Report the issue to the support team via live chat or email.
• Step 2: If the support team does not resolve it, the complaint will be escalated to senior management.
• Step 3: Both parties will attempt to reach a resolution through discussion.

The deadline for raising a dispute is within 30 days of the incident. Disputes raised after this period may not be accepted.

Changes to Terms and Conditions

af44 reserves the right to modify these Terms and Conditions at any time. In the event of changes:

• The updated Terms and Conditions will be published on this page and the "Last Updated" date will be changed.
• For important changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new Terms and Conditions.

We recommend that you visit this page regularly and stay informed about any changes to the Terms and Conditions.

Contact & Support

If you have any questions or feedback regarding these Terms and Conditions, please contact us:

• Live Chat: Support available 24/7 in Bengali
• Email: [email protected]

af44 believes in responsible gaming. If you feel that gaming is having a negative impact on your life, contact us immediately or visit our Responsible Gaming page. We are always here for you.